Thank you to everyone in our school community who use Facebook and other social media sites appropriately. There have been issues across Caerphilly where Facebook is being used to voice grievances and complaints against other schools. This has resulted in the schools being unaware of the issues and therefore the problems remain unresolved.
Although complaints in school are very rare, they generally arise due to misunderstandings. This is why it is important to share any concerns with the class teacher who will be able to resolve the issue as soon as possible. A copy of the complaints policy, which outlines the procedure, can be found on the school blog.